Return & Refund Policy

Thank you for shopping at AnnuBaba.com! We want to ensure that your experience is as smooth as possible, and that you are fully satisfied with your purchase. Please read our return and refund policy carefully to understand your rights and obligations.

1. Time Frame for Returns & Refund Requests

We accept return and refund requests within 10 days from the date you receive your order. Please initiate the process within this time frame to be eligible for a return.

2. Conditions for Return

To be eligible for a return, please make sure that the following conditions are met:

The product is clean, unused, and in original packaging.
The product must have the tags attached and include all accessories (if applicable).
Record a video while opening the parcel. This video is required for the return claim to be processed.

3. How to Initiate a Return

If you would like to return a product, please contact us via WhatsApp at +923113134555. Our team will assist you with the return process and provide instructions for returning the item.

4. Refund Process

Once your return request is confirmed, we will arrange a reverse pickup for the item or guide you on how to return it.
Refund Processing Time: As soon as the returned parcel is received and reviewed, we will initiate the refund process.
The refund will be issued to the original payment method used for the purchase. Please allow time for the refund to reflect in your account (typically within 7-10 business days).

5. Exchange Policy

For exchanges, the return delivery charges are on us, but the shipping charges for sending the exchanged product back to you will be borne by the customer.

6. Policy Visibility

Our Return & Refund Policy is displayed clearly on AnnuBaba.com for easy access. It is also visible during the checkout process for your convenience.

Thank you for shopping with AnnuBaba.com. If you have any questions or need further assistance with returns, refunds, or exchanges, please reach out to us on WhatsApp at +923113134555.